Policies
Need to Cancel?
Stuff happens, and sometimes you need to cancel your appointment with us. We get it.
NEW CLIENTS - Must pay a 20% deposit for services on their first visit. After that no deposits are required since we will have a card on file.
Cancellation/Rescheduling policy: If an appointment is canceled or rescheduled within 48 hours there is a 50% charge of the service.
If there is a no call no show there is a 100% service charge.
We keep cards on file for the ease of our guests, as well as to protect our stylist. If you do not prefer a card to be on file, we would be more than happy to take a deposit instead.
I understand that by booking an appointment, I agree to the salons cancellation, late and no show policies.
Service Adjustments
It is our goal that you are completely satisfied with your services.
Should you have any challenges with your haircut or color, let us know within 7 days of your visit and we'll be happy to correct the issues at no additional charge.